Privacy Policy for Turtle Island Marketing
Last Updated: July 13, 2025
Turtle Island Marketing ("we," "our," or "us") is a digital marketing agency committed to protecting the privacy of our clients and their customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us. We are dedicated to complying with all applicable Florida state laws and United States federal laws regarding data privacy and consumer protection. We want to assure you that Turtle Island Marketing will not sell any customer information to any source at any time.
By accessing or using our services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
We collect various types of information in connection with the services we provide, which include SEO, social media marketing, email marketing, web design, and advertising. The information we collect helps us to deliver and improve our services, communicate with you, and manage our business operations.
1.1 Personal Information You Provide to Us
We collect personal information that you voluntarily provide to us when you:
Interact with our website forms: This includes contact forms, inquiry forms, or any other forms where you input your details.
Engage in direct communication: Such as emails, phone calls, or other direct messages with our team.
Sign up for our services: When you become a client and provide information necessary for service delivery.
The types of personal information we collect may include:
Name: To identify you and personalize our communications.
Email Address: For communication, service delivery, and marketing purposes (in compliance with the CAN-SPAM Act).
Payment Information: Collected securely for billing and service payment purposes. This may include credit card details or other financial information, processed through secure third-party payment processors.
Phone Number: This information is collected on a voluntary basis from the customer, primarily for direct communication regarding services.
1.2 Information Collected Automatically
When you visit our website, certain information may be automatically collected by us or our third-party service providers (such as GoHighLevel CRM System). This information helps us understand how our website is used and how we can improve user experience. This may include:
Usage Data: Information about how you access and use our website, such as your IP address, browser type, operating system, referral URLs, pages viewed, and the dates/times of your visits.
Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
2. How We Use Your Information
We use the information we collect for various purposes, primarily to provide and improve our digital marketing services and to manage our business effectively. Specifically, we use your information to:
Provide and manage our services: To deliver the SEO, social media marketing, email marketing, web design, and advertising services you have engaged us for.
Communicate with you: To respond to your inquiries, provide updates on your projects, send important notices, and for general client communication.
Process payments: To handle billing and financial transactions related to our services.
Internal analytics and business operations: To analyze website usage, understand client needs, improve our service offerings, and for internal record-keeping and administrative purposes.
Marketing and promotional purposes: To send you marketing communications, newsletters, and promotional offers that may be of interest to you, in compliance with the CAN-SPAM Act. You will always have the option to opt-out of these communications.
Comply with legal obligations: To meet our legal and regulatory requirements under Florida state laws and United States federal laws.
3. How We Share Your Information
Turtle Island Marketing is committed to protecting your privacy. We want to reiterate that we will not sell any customer information to any source at any time. We may share your information only in the following limited circumstances:
With Third-Party Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf and require access to such information to do that work. Examples include payment processors, CRM systems (like GoHighLevel), and analytics providers. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Turtle Island Marketing, (iii) prevent or investigate possible wrongdoing in connection with the Service, (iv) protect the personal safety of users of the Service or the public, or (v) protect against legal liability.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
4. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include, but are not limited to, data encryption, firewalls, and secure access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
As Turtle Island Marketing is a new company, we are establishing our data retention policies. We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.
6. Your Privacy Rights (Florida Digital Bill of Rights - FDBR)
While the Florida Digital Bill of Rights (FDBR) [1] primarily targets larger entities (those with over $1 billion in global gross annual revenues and specific business models), Turtle Island Marketing is committed to upholding strong privacy principles for all our users. Although the FDBR's stringent
applicability thresholds may not directly apply to Turtle Island Marketing at its current size, we aim to provide similar protections to our Florida residents as a best practice. These rights include:
Right to Access: You have the right to confirm whether we are processing your personal data and to access that data.
Right to Obtain a Copy: You have the right to obtain a copy of your personal data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format.
Right to Delete: You have the right to request the deletion of personal data provided by you.
Right to Correct Inaccuracies: You have the right to request the correction of inaccurate personal data.
Right to Opt-Out of Targeted Advertising: You have the right to opt-out of the processing of your personal data for targeted advertising. As stated, Turtle Island Marketing does not sell your data.
Right to Opt-Out of Voice/Facial Recognition: You have the right to opt-out of the collection of personal data through voice or facial recognition technologies.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within the timeframes required by applicable law.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers. We comply with the Children's Online Privacy Protection Act (COPPA) for children under 13, and for Florida residents between 13 and 18, we will seek affirmative authorization for data processing as per FDBR guidelines.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us:
Turtle Island Marketing 14800 Coyote Road, Hudson FL 34669 [email protected] (727)-619-2580
10. References
[1] Clifford Chance. (2023, December). The Florida Data Privacy Law: An Overview. Retrieved from https://www.cliffordchance.com/insights/resources/blogs/talking-tech/en/articles/2023/12/the-florida-data-privacy-law--an-overview.html [2] Federal Trade Commission. (n.d.). CAN-SPAM Act: A Compliance Guide for Business. Retrieved from https://www.ftc.gov/business-guidance/resources/can-spam-act-compliance-guide-business [3] Federal Trade Commission. (n.d.). Online Advertising and Marketing. Retrieved from https://www.ftc.gov/business-guidance/advertising-marketing/online-advertising-marketing